I am reposting this request from July 15 under a different title. When attempting to access My Cloud, either through File Explorer or WD Access I get the error:
“The requested service was not found. (200404) * put_language_configuration_http_404”
I can see WDMyCloud in my network, but when I click on it appears to be asking me to accept license agreement as a new user. When I click accept I get the above error message. Same error appears when I try WD Access. I can reach the files via the MyCloud web interface but I need a direct connection over the network to reliably access the files for use with File History.
Can someone please explain how to solve this error. Thank you,