When we bought a MyCloud, we were expecting it to replace dropbox. We got the EX4 because we thought it was the same as all the others, but with more drive slots. It was more expensive, so obviously it had to have more features, right?
Wrong. Despite it’s name, this product is not what it seems. You’re better off buying any old NAT and your own DNS server, and setting it up the old-fashioned way. Unlike cheaper “MyCloud” models, the EX4 is not really accessible outside of your home network, except for a crappy app, that doesn’t actually let you do anything. If your on Windows, it’s not AS bad as on Mac OS X, because Windows Explorer **bleep** too, however the WD app is even worse. And no, the app doesn’t have a “Mount Remote Drive” button. That would be to convient.
"But what about the “Open in Explorer” option on WD2GO.com?" , you ask. Well sorry, but WD couldn’t even provide us that acceptable solution. Notice how the documentation and advertising for the EX4 seems to avoid discussing the features of WD2GO? That’s because they’re non-existent with an EX4!
Then there’s the mobile app. Maybe that redeems it? The Dropbox app is incredible, after all. Nope. Firstly, the WD mobile app is kind-of ugly. But it’s also quite feature-lacking. While you can download PNG files to your camera roll, or store select files locally by favoriting them in the Dropbox mobile app, you can’t even view a PSD file, play a MOV or MPEG file, or listen to an MP3 or M4A file in the WD mobile app.
However… Remote Access can be done… The hard way. If you want to access your MyCloud remotely, all you need is a router, a computer, and a DDNS service. Get your external IP address, and set up your DDNS service with it. Set up the router to port forward any ports you want (or all ports) from the WD MyCloud, and make sure it’s local IP is static. Now set up the computer to automatically update your external IP with the DDNS service whenever it changes. Now just access the friendly domain name you set up with your DDNS service in your file browser, and you have access to your WD MyCloud! And if you have a problem, you can just remote desktop to the computer to access the local network and fix it. Also to access the configuration remotely, you can forward port 80 (HTTP) from the MyCloud to an external port of your choosing, and type in a colon and then that port after your friendly domain name in your web browser.