I have a 500GB WD My Passport Elite and I have it password protected. I always eject the Disk before unplugging it but I accidentally seem to unplug it before the Eject process was completed so it showed the error message, but It was working well until 2 hours ago when it started showing up this message “The disk you inserted was not readable by this computer”.
It recognizes the hard drive but it doesn’t read it. If I click ignore nothing happens, I can open the WD SmartWare Icon that appears in the desktop but when I click the “Drive Unlock App” a pop-up message shows saying “Unknown Security State: 7”.
If I try to eject the disk from that point a pop-up message shows “The Disk “WD SmartWare” couldn’t be ejected because “DriveUnlock” is using it. Quit that application an try to eject the disk again.”
If I choose to open the “Disk Utility” application instead of ignoring the first pop-up window I can’t repair or verify the disk, but all the information shown in that window is correct.
Please I really need help with this issue as soon as possible. All my information (personal and work) is contained in this disk. I can’t afford to loose that.
Thank you very much.