A neighbour who owns a WDTV SMP is ‘losing’ some files from his attached WD portable drive. The other day he loaded 2 series of a TV show onto his new WD 1TB drive. He watched the intro of Episode 1 of Series 1. It was all working fine.
The next day he went to play the same show (S1E01) all the way through and not had only that file disappeared, but the complete two series of files had disappeared from the drive. Other files can disappear the same way. Usually they are shows we have recently transferred across from PC to WDTV via his wireless network.
I update his files weekly for him and I usually notice an episode or two has ‘disappeared’ from the previous update.
So far to try to solve the program we have backdated the firmware to 1.16.13, replaced the external hard drive with a new WD 1TB drive, and now we use the front usb connection.
His remote is playing up as well so I have even given him my remote to use instead! I was wondering if the old remote was inadvertently deleting files but usually you get a Yes/No confirmation before a file is deleted!
Any other thoughts on how the problem can be solved is extremely welcome.