Hello! I’m new to this world so please bear with me.
I recently bought a new My Passport external HD, 500 GB. I asked support to help me format it to FAT32 because the DVD player I used to play it will only take a FAT32 file system. It worked.
Today, I bought a used WD Live TV Media Player so I can also watch the movies I loaded into my external HD on my analogue TV we have in our bedroom. I tried to hook it up first to my big screen in my basement via HDMI thru my home theatre system but when I went to Video->Media Servers->then pressed enter on the remote, it gave me the message on the subject line. I tried unplugging it & rebooting the player but to no avail. I know this player has network connection capabilities but for now all I want is to hookup my external HD to it & get it to play movies that are in it.
I am afraid that I may be able to get support to help me on this because I just bought it off someone & I am not the original buyer so I am turning to you guys for help. May I also add that I tried resetting to factory default settings.
Thank you for any help.