'The application has encountered an unexpected error and is now exiting'


#1

When I try to to open up SmartWare this error happens:

‘The application has encountered an unexpected error and is now exiting’

What is the problem? I just got the drive today…

I’m on Windows 7 btw…


#2

This error message can occur in many occasions.

Sometime you logged on to this computer with a regular user right.

You may not have enough rights to install or run the software due to the Win7 security.

The software was interrupted during the installation, some files were not installed correctly.

Keep the WD external drive plug in.

Try uninstall the WD Smartware.

Re-start the computer.

Re-install the WD Smartware.

This is most likely to fix that problem.