I picked up a new WD Elements Desktop 10 TB on Amazon to use it as a backup drive for my sound effects libraries.
I plugged it to my mac mini and reformatted it mac os journaled as soon as I received it.
Then I immediately started to hear and feel a weird sound at every 5 or 10 seconds. i could also feel the vibration coming off the wooden desk caused by the click.
Click sound is very similar to a heartbeat sound. Sound is very short and has dominantly low frequency content, just like a heartbeat.
And, It is always there during both read&write process and idle.
I searched the web and found similar threads. Some poeple say that it’s fine while others say that it’s not.
I tried to contact WD Support via E-mail to find out whether it’s a normal operation sound or not. I couldn’t get a satisfying answer though. They just send me a link with some information about the issue and an offer to replace it.
I know there are people having the exact same issue. Is that a normal sound or is it a sign of defect ? Can I trust it to use as a backup drive or Should I replace it ? I don’t care about the sound. I just want to know if it is normal or not. That’s it.