Terrible performance on WD My Cloud Home compared to My Cloud for same task

I store a lot of video files (mkv format) on my WD disks. I have several WD My Cloud devices and 1 WD My Cloud Home. All I am trying to do is use the mkvinfo command to get details about the files. I can run the command on a folder with 100s of files and get a response within 10-20 seconds on My Cloud. The exact same command can take 6-10 minutes, no that is not a typo, on the My Cloud Home. A few seconds here and there is fine, but this is just terrible. Writing and reading from the My Cloud Home is much slower when compared to the My Cloud, and I was willing to live with that. But this really is horrible.
There are no levers or ways to optimize the My Cloud Home as far as I can tell since one just uses WD Discovery to access it. So what are my options?

Hi,

You can refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/19960