Temperature Alerts in MyCloudEx2Ultra

I keep getting temperature alerts, but when I check the system temperature is “normal” and all is “healthy”.
The temp is usually 45 degC (plus) and often the fan is at 0 (zero) RPM. Is this the normal design target?
I read the material and that in the links on My Cloud: Fan Not Working or Failure Alert Message, but I’m no wiser.
Any similar experiences?

Hi @Greigor,

Please contact the WD Technical Support team for the best assistance and troubleshooting: