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Synchronizing Folder at desktop to mycloud home

Dear all, i have a question: when i click a folder in my desktop to be synchronized to my cloud home, why only the folder sync to mycloud home, there’re no any files sync/copied to my cloud home?

Hi @dony.soelistiyono,

Please refer to the article My Cloud Home: Desktop Sync Setup & Configuration:

If further assistance is needed, please open a case with our support team at the following:

Support for Western Digital Hard Drives | Western Digital

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