So the router may be supplied by the ISP. . . .but surely it has a brand name and model number on it?
This smells like a network issue to me as well. . . . I am suspicious when you say it is an ISP supplied router. . . .I wouldn’t be surprised if there is something “strange” in there that is causing an issue.
Do you have another router lying around? I definitely would hook the PC and the NAS up to another router at this point and see if something different happens. You don’t need an internet connection for this other router. When you set up the other router. . . .there is likely an automatic configuration for automatic DHCP. . .which is what you want.
At this point. . . there may be something fundamentally wrong with the hardware. As a last resort, you can probably get the data off the drives using a USB enclosure and some software that can read a linux EX4 formatted HDD (hmmm. . . that would work for JBOD and Raid 1; but if it’s a stripped raid. . then maybe not)
@meraxx it really depends on how well you can use the router. Most easy is to take the device round to a friends house that has a more user friendly router than yours sounds to be. You need to look for your devices mac address in the lan attached deices.
You can also attach the pc directly to the device but you would need a null ethernet cable (aka crossover cable) and then use arp directly from your pc to the mac address (google this for details), it’s pretty easy but you need that cable.
Connect pc to device using crossover cable
reboot wd device
let it warm up and give it a couple of minutes
from command prompt type “arp -a” and look for the mac address
(ipconfig isnt really helpful)
PS Is the ethernet port on the wd device lit up and flashing away? If so then it’s working and it’s just a question of how to get to it - Sorry so simple and I only just thought of it!
the need for crossover cables has been eliminated with more modern equipment. Gigabit Ethernet was created with a widely used option called Auto-MDIX (automatic medium-dependent interface crossover). This technology detects whether you need a crossover cable or a straight-through cable, and it automatically configures the network interface card accordingly.
– ie it adjusts not only speed but which lines are TX and RX
I do keep both types around as old equipment may need it or a Ethernet Crossover Coupler
AND watch out if using a router connected to a cable modem - you can have two devices giving out IP address
I have followed procedure on my EX4100 (it was set to DHCP).
After restart on LCD it says update failed, which is expected, and LED’s are blinking RED.
When playing with UP/DOWN buttons I can see IP says 0.0.0.0
I cannot find device on my ARP table on the router at all.
After few more restarts and cables switch from port 1 to 2 to 1 - IP ADDRESS SAYS DISCONNECTED now.
However still cannot see device in ARP table.
Crossover cable has arrived from Amazon.
I have set up static IP on my laptop ethernet adapter, configured SERVA to serve as DHCP server and connected cable to EX4100. No joy, nothing is being given out, nothing in log file, nothing via arp command etc… Tried also with normal network cable, same thing… Out of ideas for now, but looks like BOX is done for good.
Hope someone reads it before trying this not tested procedure on EX4100…
I was wondering…
From what I’ve read to unbrick it i will lose all data.
I have 12TB on Raid1, so 6TB with same data on both HDD.
Could I try to unbrick it with just 1 HDD inside ? Or could I use some other HDD?
Might be better If i just buy an empty drive and put inside my HDD’s.
If the data is intact, you can probably pull the drive and read it from a PC or MAC.
The method would include the following steps;
a) Pull drive from the enclosure
b) Put drive in a USB based drive enclosure (or mount as an internal drive)
c) Obtain a program that can run in a windows/Mac environment that can read a Linux based EXT4 drive partition.
d) Run the program and read the EXT4 formatted WD drive; and get the data off the drive.
(this is not much unlike how I have dealt with “crashed” PC drives. . .pull the drive, and put it into another PC so it can read the drive)