Supported file formats

am new to this so please be patient.
My WD players is now saying “Please see the User Manual for a list of supported file formats”.
I have no idea what to do can you please help.

  1. You’re in the Wrong Forum (moderator has been notified to move your post)
  2. Which WD TV Media Player do you have ? … look at the P/N on the label
  3. The Message means you are trying to play something that is not supported (either the Wrong Codec or Container)
  4. User Manual Link: click this

Thank you so much.

I randomly get this message and often after doing a power reset (pulling the power cable, waiting a few minutes, and restarting). I’ll get the “file format not supported” message, which eventually goes away. I’m assuming the software takes some time to fully load. It’s a pain in the rear though, since it turns the box into a paperweight for a lengthy time.

gee, pretty happy i use a RPi2 now, and never have to put up with any of that :wink: