Supported file formats

WD Legacy Products WD TV Media Player
1

Hi
am new to this so please be patient.
My WD players is now saying “Please see the User Manual for a list of supported file formats”.
I have no idea what to do can you please help.
MJ

2
  1. You’re in the Wrong Forum (moderator has been notified to move your post)
  2. Which WD TV Media Player do you have ? … look at the P/N on the label
  3. The Message means you are trying to play something that is not supported (either the Wrong Codec or Container)
  4. User Manual Link: click this
3

Thank you so much.

4

I randomly get this message and often after doing a power reset (pulling the power cable, waiting a few minutes, and restarting). I’ll get the “file format not supported” message, which eventually goes away. I’m assuming the software takes some time to fully load. It’s a pain in the rear though, since it turns the box into a paperweight for a lengthy time.

5

gee, pretty happy i use a RPi2 now, and never have to put up with any of that :wink: