I’ve tried to register my MyCloud on this site:
https://support.wdc.com/support/productregistration.aspx
but no matter which browser I use (Firefox 57.0.2 (64-Bit), Chrome (current version) or Edge (current)) it says ‘The security challenge response entered is incorrect. Please try again’. I did solve the recaptcha and got the green check mark with ‘I’m not a robot’.
Same thing with the support-webformular where I tried to contact the support with this problem… There too is a Google-recaptcha and it too shows a green check mark with “I’m not a robot” but the form does not submit with the same error message.
I’ve now tried from different computers in different locations (even with different providers) - it’s always the same. So i can safely assume the problem’s not on my side…
How can i register my MyCloud ?