I’m assuming since a 36TB version of EX2 Ultra is available that means I can upgrade my drives to new 18TB ones? Specifically WD181KFGX. Since the current compatibility list is woefully out of date, can someone please confirm?
Thanks for reporting the issue.
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for best assistance and troubleshooting:
Yes @Keerti_01, I’ve created a support ticket - although there wasn’t a specific option for NAS products. However, I think your documentation on the product should be updated since it only references up to 8TB drives.
I think you need to replace the 36 watt power supply with a 48 watt. Contact WD to buy it
I have used a larger Power Supply on PR-4100 WD NAS and many laptop PS have the same plug.
easy DIY project but double check work with a volt meter