Support for My Book Essential Edition


#1

Hi Community
When looking for support for My Book Essential Edition, the support pages say ‘email support only’ which is fine except that the form won’t accept my model number - WD2500I032-001.

I want to power up my drive, but the power cable is not present. I have another PSU whose output is marked as 12V == 2A. The plug fits the HDD, but as the drive does not display its power input, I do not know whether I can use this PSU.

Please can anyone point me to the information that would tell me what power My Book expects.

Thanks
Echo


#2

Hi EchoBeach,

You can use the power adapter of following specification with My Book Essential Edition:

Specifications:

  • 12 volts
  • 2 amps
  • 24 watts
  • 5.5mm outer-diameter
  • 2.5mm inner-diameter
  • Outer Connector (-)
  • Inner Connector (+)

Plug Type: A


#3

Thanks, Brandon
That matches the PSU that I had located.
Just need to power it up.
Echo


#4

All good.
Thanks, again, Brandon.
Echo