i have a WD mybook essential (WCAV5C041262) and i had a suggestion and didnt know where to go.

i thought the smartware should have a defragmentor built in, while a third party one’s ok, just thinking it’ll be more centralized

Your post sounds more like an Idea or a Feature Request. The best place for this is in our Ideas Lab. This way someone from WD will be sure to see it. However, I would search first and make sure that there isn’t another idea similar to yours that you could add your post to and vote on.

Ideas Lab