Suddenly can only get relay connection (server problem?)

Just some more info, I noticed that status keeps changing from relay to portforwarding to relay periodically.  I was sshing into the drive at that time and dumped out the dynamincconfig.ini over the course of a few minutes.  It seems to switch to port forwarding mode for a few minutes and then switch back.  The entire time, my router reports the relay connection is still active (it’s UDP though so it’s hard to tell).  When it switches back to relay, it opens a new relay connection.

Basically it starts off with no external ip or external port, but it does have an external SSL port.   It gains the external port and switches to port forwarding (still no external ip address though).  It then somehow loses the exernal port and then switches back to relay mode.  It then stays like this a while and repeats the process.  It’s been doing this quite often today.

The entire time it shows “portforwarded” the ip address for mybooklive.device######.wd2go.com still shows the relay ip address.  There’s also a mybooklive-device######.wd2go.com which sometimes is the same ip address and sometimes not.  Some times it changes to “failed” instead of “relay” and the ip address associated with the dynamic dns goes away, but will change back to “relay” and get a relayed ip address.  It still won’t actually use my ip address.   I have no idea why since I can’t find anything in the log file about that.  I can’t even figure out how it’s possible to not know my external ip address since the drive is constantly contacting wd2go.com and that connection will have my ip address.

I have no idea what this means exactly but it doesn’t look right to me.   I think it’s caues the book to not go back to sleep as well.

Can anyone that has port forwarding working tell me if the “EXTERNAL_IP” field is supposed to be blank?

MyBookLive:/tmp# cat dynamicconfig.ini
SUBDOMAIN=“”
DEVICEID=“[censored]”
DEVICEAUTH=“[censored]”
EXTERNAL_IP=“”
EXTERNAL_PORT=“”
EXTERNAL_SSL_PORT=“443”
INTERNAL_IP=“192.168.1.9”
INTERNAL_PORT=“80”
DEVICE_SSL_PORT=“443”
REMOTEACCESS=“TRUE”
COMMUNICATION_STATUS=“relayed”
DEFAULT_PORTS_ONLY=“FALSE”
MANUAL_PORT_FORWARD=“TRUE”
MANUAL_EXTERNAL_ROUTER_IP=“”
MANUAL_EXTERNAL_HTTP_PORT=“80”
MANUAL_EXTERNAL_HTTPS_PORT=“443”
TOTAL_SETTINGS=“17”

MyBookLive:/tmp# cat dynamicconfig.ini
SUBDOMAIN=“”
DEVICEID=“[censored]”
DEVICEAUTH=“[censored]”
EXTERNAL_IP=“”
EXTERNAL_PORT=“80”
EXTERNAL_SSL_PORT=“443”
INTERNAL_IP=“192.168.1.9”
INTERNAL_PORT=“80”
DEVICE_SSL_PORT=“443”
REMOTEACCESS=“TRUE”
COMMUNICATION_STATUS=“portforwarded”
DEFAULT_PORTS_ONLY=“FALSE”
MANUAL_PORT_FORWARD=“TRUE”
MANUAL_EXTERNAL_ROUTER_IP=“”
MANUAL_EXTERNAL_HTTP_PORT=“80”
MANUAL_EXTERNAL_HTTPS_PORT=“443”
TOTAL_SETTINGS=“17”

MyBookLive:/tmp# cat dynamicconfig.ini
SUBDOMAIN=“”
DEVICEID=“[censored]”
DEVICEAUTH=“[censored]”
EXTERNAL_IP=“”
EXTERNAL_PORT=“”
EXTERNAL_SSL_PORT=“443”
INTERNAL_IP=“192.168.1.9”
INTERNAL_PORT=“80”
DEVICE_SSL_PORT=“443”
REMOTEACCESS=“TRUE”
COMMUNICATION_STATUS=“portforwarded”
DEFAULT_PORTS_ONLY=“FALSE”
MANUAL_PORT_FORWARD=“TRUE”
MANUAL_EXTERNAL_ROUTER_IP=“”
MANUAL_EXTERNAL_HTTP_PORT=“80”
MANUAL_EXTERNAL_HTTPS_PORT=“443”
TOTAL_SETTINGS=“17”

MyBookLive:/tmp# cat dynamicconfig.ini
SUBDOMAIN=“”
DEVICEID=“[censored]”
DEVICEAUTH=“[censored]”
EXTERNAL_IP=“”
EXTERNAL_PORT=“”
EXTERNAL_SSL_PORT=“443”
INTERNAL_IP=“192.168.1.9”
INTERNAL_PORT=“80”
DEVICE_SSL_PORT=“443”
REMOTEACCESS=“TRUE”
COMMUNICATION_STATUS=“relayed”
DEFAULT_PORTS_ONLY=“FALSE”
MANUAL_PORT_FORWARD=“TRUE”
MANUAL_EXTERNAL_ROUTER_IP=“”
MANUAL_EXTERNAL_HTTP_PORT=“80”
MANUAL_EXTERNAL_HTTPS_PORT=“443”
TOTAL_SETTINGS=“17”

edit: now it changed to failed:

MyBookLive:/tmp# cat dynamicconfig.ini
SUBDOMAIN=“”
DEVICEID=“[censored]”
DEVICEAUTH=“[censored]”
EXTERNAL_IP=“”
EXTERNAL_PORT=“”
EXTERNAL_SSL_PORT=“443”
INTERNAL_IP=“192.168.1.9”
INTERNAL_PORT=“80”
DEVICE_SSL_PORT=“443”
REMOTEACCESS=“TRUE”
COMMUNICATION_STATUS=“failed”
DEFAULT_PORTS_ONLY=“FALSE”
MANUAL_PORT_FORWARD=“TRUE”
MANUAL_EXTERNAL_ROUTER_IP=“”
MANUAL_EXTERNAL_HTTP_PORT=“80”
MANUAL_EXTERNAL_HTTPS_PORT=“443”
TOTAL_SETTINGS=“17”