WD Community

Suddenly all my files are gone - 1.5 TB lost

cpt_paranoia wrote:

This thread is probably the one you were thinking of; it just popped up again, helpfully…

 

http://community.wd.com/t5/WD-My-Cloud/How-to-recover-deleted-files/td-p/741326

ive read through it already. my hope is that the files are not deleted but due to some falsy firmupdate the data tables are just somehow screwed up. but i dont know much about that…

cpt_paranoia wrote:

So I checked everything, the notifications only indicate that there has been a successful firmware update in the meantime. 

 

What, between you upgrading the software and your data going missing?  Is Firmware Auto-Update enabled (it might have been enabled when you did the system restore…)

 

I note that a firmware upgrade was announced yesterday; is this the version you now have installed?

 

http://community.wd.com/t5/WD-My-Cloud/New-Release-WD-My-Cloud-Firmware-Release-4-01-03-421-2-23-15/td-p/859053

 

Interestingly, my MyCloud is only telling me that there’s a 4-01-02-417 upgrade available…

 well, i did a system restore, installed the latest firmware update, everything worked fine. and yes, auto updates were enabled at that point. as i said in the beginning post, i fear that the time switch switched off electricity exactly when the wd was doing an upgrade. because when i found out everything was gone, a warning was there “new firmware available”.

but, all notifications say that no update was interrupted.

my fear (and hope) is that the files actually still exist, but somehow the allocation in the file databases are gone…

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