Are you using external subtitles or they are within the file?
See if the following link provides more information about this case
http://community.wd.com/t5/My-Book-Live-Duo/Subtitles-not-loaded/m-p/525463/highlight/true#M3154
Are you using external subtitles or they are within the file?
See if the following link provides more information about this case
http://community.wd.com/t5/My-Book-Live-Duo/Subtitles-not-loaded/m-p/525463/highlight/true#M3154