Subtitles not supported

I have my book live 3 TB network drive using 02.42.03 – 027 firmware and wd media server. I’m using samsung d6500 tv as dlna renderer. When I open any of movies using samsung tv subtitles are not shown. I’m using subtitles in SRT format. Any ideas how to fix this.

There are several post about this issue on the community.

External subtitles are regularly not supported on a media server.

Check the following post for more information: