Strange users in that I can't remove

In the Access to the cloud section I have strange users name that I can’t remove. What is it and how to remove those users?

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How to remove those weird users names? Was my ex2 ultra hacked?

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Are those users also available under “Users” tab?


As you can see on the screenshot they are not visible under users tab. What’s more strange if I create user with this name it disappear after refresh.

Also in my system

Please collect the systems logs from your My Cloud and send to support.