Please tell me I’m not the only one who has had this happen:
I have a WD MyCloud on my home network, working well. But, my problem is very particular with regard to remote access.
Using the My Cloud APP on a desktop or Android, everything is fine and all my files are present. But if I access my cloud via www.wd2go.com and use the ‘open in explorer’ option, files are missing. Some directories say they are empty, but I can verify they are not by using the My Cloud app to browse. This happens on both Windows 7 and Windows XP systems.
You may say, “why not just use the app, since it’s working.” For the most part, I agree, but I’m considering situations where I may be out of town, on a public computer, or at work where I don’t have admin privileges to install the My Cloud app. I’d like to know that I can access all my files reliably no matter where I need to.
Any help is appreciated.