Just got a WDTV Live Hub and am having an issue with the “Get Content Info” in the context of a network share. The main issue is that it doesn’t appear to be creating a .wd_tv folder on the shared drive. I know that the login I use for the shared drive has read/write access because it’s the same one I use on my computer, so I don’t think that should be the issue.
The symptoms are that once I “Get Content Info” for a given movie, it’s successful (the genre is stored somewhere at least) but when I look at the movie in a certain view I get a bunch of N/A’s for Year, Total Time, Actor, Genre, etc. just like it had never gone through the “Get Content Info” process. Looking in the movie folder on the network there’s absolutely nothing new written there.
Anyone have a suggestion for me? I’d like to continue using this device, but if I can’t store the metadata then it’s a dealbreaker - all of my movies are archived on an 8TB media server on my network.