Stop working

Had passport 1 year. Never dropped. worked great 1 day, next day does not. Get message" ACCESS DENIGH, NOT ACCESSABLE". Got wnds 10. Any help or will have to go buy new one, Need my info off of it

It can be an issue with the NTFS file permissions because by default, when a file or folder is created, Windows assigns default permissions to that entity or object. You can refer the link given below and follow the steps given to resolve such issue.

https://support.wdc.com/knowledgebase/answer.aspx?ID=17632