WD Community

Stop a particular folder being scanned for photos/media

Hi there.

Has anyone worked out a way to stop MyCloudHome from scanning right into a particular folder for photos so they don’t end up in the gallery?
For instance my music folders and audiobooks folder backups often have thumbnail album art jpegs and then these images appear in the gallery of photos.
I recall putting a .nomedia file into an andoid folder to stop them appearing in gallery so would like to be able to do the same on the MCH?

Any ideas?

Cheers
Loz

1 Like

Hi @lozhedgehog,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

1 Like

Thanks for the generic response.
I actually asked in the community because I (of course) got absolutely no response from the technical support team.

Cheers for your unhelpful input all the same.

1 Like
Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.