Still not got the replacement drive


I have bought WD caviar 500gb drive. As it had bad sectors i have registred an RMA for it . It has been 45 days still there is no replacement . Can someone tell me how much time it will take and what should be my next step.

Thanks & Regards


This is a known issue, if you’re from India.

Send a personal message with all the pertaining details (RMA & Serial with dates) to community manager Bill. He’ll take necessary actions ASAP.

Use this link.

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Hello Dinesh, I have escalated your case, in order to investigate and resolve this issue as fast as possible. Please check your private messages for further information.

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