I have followed the quick step guide to the tee …
My Home Cloud Home continues to slow breath for over 30 minutes thus far.
The router has assigned it an IP address and a name that includes the S/N.
It can not be discovered by the mycloud.com/hello process.
Only once did the support BOT correctly identify it by its S/N but could offer not advice
The CHAT for APAC tells me I am out side of business hours (1400hr AEDT = 1100hr Sing/China)
Can someone tell me how to get this live or do I just return it and demand a full refund?