This My Book Live Duo patch is ONLY for users that have encountered a C++ Windows error when running the installation CD. For Mac OSx users, the installation CD will give a false indication that the WD QuickView for Mac was installed successfully. When you update your My Book Live Duo with this patch, it will re-populate the Software folder with the correct contents.
- To download the patch, please go to the product download page on Support.
- For directions on how to install, please refer to Answer ID 5735.
