Someone please help me out here!

My computer rebooted in the middle of me backing up my PC files and now its not working.  I tried uninstalling and reinstalling the drive, but now there is not a single file on the drive and i cant do anything,  Please help me out here

We need more info like what OS, backup software and is the drive visible in disk management? If it’s visible TestDsik might fix it. It’s probably is corrupt.


once i download this, what am i supposed to do?  All the files that were on the My Passport Essential SE drive are gone, its completely empty

tell him the info he asked for and maybe he can help u more…

Look down in Documentation there is a step by step to recover or repair partitions.