I have the WD LIVE HUB:
I am receiving the error message "Unable to play the selected file, please consult user guide etc… For MKV files
Before sending me a link to the previous posts on remuxing please be informed I’ve read them. I have OSX Snow Leopard and I’ve downloaded MKVTOOLNIX and remuxed - selecting each track and choosing the “NONE” option under the Compression setting. I’ve also downloaded the MKV TOOLS program and tried their remuxing option - no dice.
Here is some info I can tell you about the files that WILL and WON’T play (all MKV) :
In the file view mode where you can see info such as “Audio Codec” and “Bitrate” files that WILL play will show info like “Video Codec: H264, Audio Codec: AAC, Bitrate 1.7Mbps” the ones that don’t work will show “Video Codec: UNKNOWN. Audio Codec: UNKNOWN . Bitrate: 0”
However the MKV files work fine on my computer using VLC player.