Yesterday I installed a new Western Digital Black SN750 1 TB NVMe SSD. The first time I turned on the computer, everything behaved as it should; I initialized and allocated the disk in Disk Management, and the benchmarks in CrystalDiskMark were in the expected range.
Upon either waking my computer from sleep, or after a restart (via Start > Restart), the drive is no longer listed by Disk Management (or Explorer, or anything in Windows). If I hop into BIOS/UEFI right after one of those restarts, the disk does not even show up in BIOS/UEFI.
If I shutdown completely (Start > Shut Down), wait a few seconds, and then turn the computer back on, the disk reappears. Everything appears to function normally. Until I put it to sleep or restart, at which point the drive disappears again.
I receive no error messages, but looking through Event Viewer, I notice this entry that appears what seems to be after waking or restart:
"Error: Event 11, stornnvme
The driver detected a controller error on \Device\RaidPort2"
- The SATA Mode in UEFI is set to AHCI, not RAID
- The NVMe’s firmware is up-to-date
- There are no conflicts with drive letter
- I can find no listing anywhere for NVMe drivers from Western Digital
- Hibernate is disabled
- The drive temperatures are normal
New Drive: Western Digital Black SN750 1 TB (Port: M2_1 slot)
Boot Drive (Drive 1): Samsung 850 Evo 500 GB (Port: SATA 1)
Drive 2: Seagate Barracuda HDD 2 TB (Port: SATA 2)
OS: Windows 10 Enterprise Edition
Motherboard: MSI B450 Gaming Pro Carbon AC
CPU: Ryzen 1600X (At stock settings)
RAM: 16 GB Corsair LPX 3200 MHz (at 2933 MHz)