No Internet Access (Error Code: 220004) Issue
I received “No Internet Access (Error Code: 220004)” when trying to force a Firmware update from the WD My Cloud Dashboard.
This feature had previously worked.
This change was noticed when I changed my cable modem/router.
Solution:
I had decided during the configuration of the modem/router to allocate my WDCloud drive to have a STATIC IP address aalocation in the WD My Cloud Dashboard.
When I changed the WDCloud drive to DHCP allocation instead, the FIRMWARE update now works!
Len