Using Gen 1 My Cloud. Solid red light showing. In Dashboard, condition shows “Content Status: Not Mounted”. Data not accessible. All info in dashboard was accessible initially when the red light was showing.
Tried a system only restore (twice). First time, after the restore it showed blinking yellow, then solid yellow, then solid red shortly after. After second attempt, it showed blinking yellow, then solid yellow. It is currently on solid yellow. Since it’s now on solid yellow, I can’t access my dashboard.
PLEASE help. I don’t have the data backed up. I actually had plans to purchase a second MyCloud this weekend to back up the data. Bad timing! Any way to still back up the data or fix this issue?
Thanks in advance.