Sofware update failure -- Message: Hidden Window: WDSmartWare.exe - Bad Image

Installed WD version (for My Passport Ultra) two days ago.  First backup went fine; but automatic WD updates result in error message.  Operating systemt is Windows 7, and I have the following version of .NET Framework installed 4.5.1.


I recommend you uninstall and reinstall WD Smartware. If the issue remains then contact WD support directly.

Contact WD