Software update and adding files issues!

I am having some issues working with my WD my cloud. First upon installing it won’t let me update to 1.06.14 software? It says that its bug fixes and performance updates. What happens is it causes My Cloud to unexpectedly quit. and I get this message:

Process: WD My Cloud [358] Path: /Applications/WD My Cloud/WD My Cloud.app/Contents/MacOS/WD My Cloud Identifier: com.wd.WDMyCloud Version: 1.0.4 (???) Code Type: X86 (Native) Parent Process: ??? [1] Responsible: WD My Cloud [358] User ID: 501 Date/Time: 2015-02-03 11:50:51.936 -0900 OS Version: Mac OS X 10.10 (14A389) Report Version: 11 Anonymous UUID: 5FDB3BF8-D977-DC79-DF54-EF3EB7A5D166 Time Awake Since Boot: 860 seconds Crashed Thread: 7 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000012c01312

Also when using the APP to add files from my Macbook Pro, it only allows me to add a few photos at a time. At first it would let me add 100 then only 35 then it would only let me drag one photo at a time. This is very very annoying. Is there an easier way to add a large amount of files to the device ? So far I am not very happy with this product and find myself wishing I would of put out the money for a Apple external hard drive My computer is a macbook pro, Operating Yosemite 10.10 

And I got he 4T My Cloud 

Thanks!

dink06 wrote:

I am having some issues working with my WD my cloud. First upon installing it won’t let me update to 1.06.14 software? 

1.06.14 isn’t for the My Cloud.

My Cloud runs 4.01.02-417  (the latest version, that is.)

I had typed the numbers wrong. THis is the update it wants to do but it makes my cloud unexpectadly close and I get that message that I posted before.