Ok, I just bleepimg give up. Again I uninstalled and reinstalled the Smartware. It categorized the files and then backed them up to a folder on the mybook drive named: WD SmartWare If I go into this folder and drill down through the files that are there I can find my files. Prior to this newest backup my files went to a folder named: WD SmartWare.swstor
Now all that is in this folder is a couple older folders with older files. I just can find nothing in the manual about what the folder SHOULD be named where the files are backed up and I can find NOTHING about the Folder named WD SmartWare.swstor
I had previously deleted everything I could from the Folder WD SmartWare.swstor
BUT, there are still a few files and folders in this folder and when I try to delete them I get a message that they’re no longer located in the G (mybook) drive, BUT I can see them.
I don’t want to be a wise guy but I’m beginning to wish this drive was back on the shelf at WD.
IS THERE ANYWHERE WHERE I CAN FIND A COMPLETE USER MANUAL AND/OR INSTRUCTIONS TO UNINSTALL THIS THING COMPLETELY AND GET A FRESH START?
After each time I have uninstalled the Smartware, reloaded the Firmware, and backed up the files, something seems to change every time. It may be something I’m doing but I sure can’t find out what it is. I have spent many hours trying to work through this!