SmartWare won't keep running

WD Software & Mobile Apps WD Software
1

I bought a new Mybook Live 3T and added it to the network. The setup and dashboard programs seem to work fine. I had no problem creating user accounts, private folders, and shared folders for everyone. Then I downloaded the SmartWare software. I set it backup to a specific user’s share, enter the name/password and the backup starts fine. As long as it keeps running the continuous backup seems to work fine, but once the computer is shut down, Smartware doesn’t start the next time it’s booted up. When I open the program it has the default “Smartware” folder selected, instead of the one I had it set to, like it isn’t keeping my settings.

2

Hello,

Have you tried uninstalling WD Smartware and reinstalling the latest version?