model wdbaaf0020hbk-nesn - My book Essential - 2tb external drive
Can WD Anywhere Backup software work with this external drive?
If so, do I need to clean out/format the drive before I use it as there is the Smartware software on it and a number of backup attempts (garbage) on the drive also.?
Another potential problem is that we have Trend Micro - Office Scan Anitvirus software running on all computers any are not allowed to turn it off for any reason. City of Edmonton regulation for office staff.
thanks for your assistance
ps: also known as RonBro - do not know why it created another logon??
although i am not sure it will work, but you can try as i dont see it will do any harm
and you don’t need to format your drive to try it
but you might want to uninstall smartware first, because there possibilities same WD services between smartware and wd anywhere backup which can conflicting each other
for antivirus, no need to turn off, well it might good idea to add WD software apps to antivirus exception list