I have received an wd my book essentiel i already have a my book live wich is functioning very good.
Here is my problem, Smartware sees both of my hard drives but in the icon of the essentiel the is an X in red, it dosen’t seem to recognize it. When i plug the usb cable in my computer windows makes a sound but does not give drive access. I have done everything that it has to be done to have it recognize but still it dosen’t work. I need help, can someone help me?
Thanks in advance