Smartware Pro

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I installed the WD smartware on my laptop so I can backup files on my laptop to my cloud.  It was working and then i got lost connection and now asking me for my user name and PW.  I do not have to do that on my Desktop with the WD smartware,   So I do i know what is my user name and PW

2

Hello,

Try uninstalling and reinstalling WD Smartware.