Smartware Pro

I have a WD My Passport usb being used as a backup from my computer on a lan with ip and I have a new WDEX4100 I set up on a different lan with lan ip Smartware works fine with the Passport but can’t see the EX4100 on the other lan. The ip comes from my cable modem and the ip comes from my local cisco modem, any ideas on how to be able to see my EX4100 from my Smartpro software?

thanks John

Hi Jonclaud, Smartware wont be able to find the EX4100 if it’s part of a different network.