Smartware Pro won't activate

Bought smartware pro to backup to my Dropbox account. The automatic activation did not work “There was an error activating … please try again later”  Same message after physically entering the activation code. Problem has persisted over 3 days, so it isn’t temporary. Can anyone help? And does anyone have contact details for a WD complaints/refund department? Thanks

Maybe you should try contacting WD’s Technical Support about this either by phone or email. I’m sure they’ll investigate why the application is not activating for you.

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