I see several people have complained about this.
the only solution I can find is “check your private messages for an answer”, so unfortunately I have to ask again.
2 different computers, 2 different 'My Passport Ultra", both computers are upgraded to
WD SmartWare Pro, Version 2.2.0.
for NEITHER computer does the software recognize any network drives or mapped network drives as possible locations to back up files to, … it ONLY recognizes the My Passport Ultra or the DropBox.
I bought this device to extend my local hard drive storage, which it is doing, but I paid extra to get the backup feature which I just can’t make work…
PS One clue is, when it upgraded it didn’t give me a box to put in the activation code, it just showed in the version box as upgraded to pro.