SmartWare password/cant log in

So I have my password for the web interface when I enter the WD Live IP into the browser, but I cannot “unlock” my drive in WD SmartWare. 

Is there a way to fix this?  admin/admin doesnt work and admin/web interface password dont work either. 


If you recently installed the latest smartware version, uninstall it and reinstall the version that came with the my book, then check if the same problem happens again.

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