I am having a problem with Smartware. When first installed it works fine but after a short time it no longer reports anything about the backups or the drive. When trying to retrieve files it is not showing any files to retrieve. The backups are there (can be seen in Windows Explorer).
I have installed and reinstalled the software but get the same result - works for a short time and then no longer reports the status and cannot retrieve files.
Any help is appreciated,
OS Windows 7
Smartware Version 188.8.131.52