I bought a 500GB MyBook Essential today, wanting to use the WD SmartWare software on my computer. However when I click on the SmartWare setup icon, nothing happens! I have opened task manager, and the process seems to start, then linger for 10 seconds, before disappearing. I have tried run as admin, compatibility mode, and nothing works. It is very frustrating, as I thought WD could make a funictional, working drive and software with it. Please help.
I’m running Windows 7 professional 32 bit on an HP ProBook