Smartware not backing up changes to files

All of my files on my MyBook are from last year.  Obviously, I have created and changed files, but they are not being updated on the MyBook.  I have the software set to Continuous Backup and have even performed a manual backup.  It says that the backup completed successfully, but when I look at the files on the MyBook, they are still the older ones and the new files on my computer are not listed at all on the MyBook.  Yes, the folders are included in the backup and the software is up to date.

Any help is appreciated, because the MyBook is useless to me right now.

Uninstall Smartware, restart your computer, install it again, and run a new backup.