Well I have spent a couple days trying to get this working on my Win7 Pro Machine. No problem seeing the drive on the network and configuring. This great smartware software wont install or uninstall because something is corrupted from all the uninstalls and reinstalls. When I did have this great fantastic software working for a while no partition was found on the my book live and the backup and recovery was greyed out. Im going to take this back to BestBuy. Im almost done with this fustration and I’ve been doing IT since my first commodore pet computer in 1978. I think you guy’s need a few good programmers with experience. I’m sure it’s not too hard to make a program that actually works. How do you completely unistall this program. Last program with program I had troubles with like this was Norton. I would never put a symantic product on any company computer since that time 10 years ago. How do I completely uninstall this CLEAN.