Smartware is not Smart - Terrrible

Why did Smartware see MyCloud when I set the system up yesterday and now it cant find it no matter what.  It even ran a scheldueld backup at 3 am last night.  I am having the same problem from my PC and MAC.  From what I can tell, this is terrible and inconsistent software.  MyCloud is being shipped back to where it came from if I dont get any straight forward resolutions.  I have done all the reboots and uninstall / reinstall activities possible.

"smart"ware is pretty basic and crappy soft with good looking gui, use real and effective backup solutions instead.

A few FREE and way better options:

http://www.techradar.com/news/software/applications/best-free-backup-software-11-programs-we-recommend-1137924

I’m looking forward to this option.   Hoping it is legit.  Thanks for the resonse… I think.

Computer virus just attacked, thanks for trying.  That sucked!