I just discovered there is another thread about this, in even more detail of wrong doing by WD.
Apparently, Smartware is a rootkit. And I view it as such too.
I have NEVER SEEN a computer peripheral device acted this way in decades of using computers.
Let me ask you, have you seen a video card manufacturer using firmware built into the hardware to force a software onto the user? How about CPU? or Mouse?
Let me state it clearly again, EVERY computer peripheral device manufacturers includes their softwares EVEN DRIVERS on a CD/DVD. To include a software that user cannot remove, and FORCE UPON the user is by any definition is rootkit.
The software interferes with normal operation of the device.
I also like to know why Bill_S close the previous thread, is WD trying to silence the critics, who are consumers who PAID FOR THEIR CRAPPY PRODUCT?
First of all, I didn’t close the thread to silence anyone. If I was going to silence the critics, I would have removed the thread. I simply closed the thread because it was extremely old, and it was erroneous, just like your assessment of SmartWare is.
Granted, in the early days, people may have had issues trying to use SmartWare. But regardless of how you feel about Smartware, and I’m not out to change that, SmartWare is not a rootkit. It is a software that you can either install, not install, or uninstall from your computer. You don’t have to have it to use the drive as a bit bucket.
Moreover, you are confusing SmartWare with the VCD, which cannot be removed because it is necessary for using the security encryption feature of the drive. But the VCD can be hidden. If you do not want those features then please, by all means, return the drive. However, we do sell another USB 3.0 drive that does not have SmartWare, or the VCD, if you’re interested.